i like the make and appearance. i have not yet install them, so i cannot talk about it's performance now. The Machine is good BUT the manual is not comprehensive and lacks self explanation. The company lacks good customer relationship. they are only interested in selling of the machines but lacks Technical support services. The lady Joy Chen is not working for the progress of her company. I bought three machines from her company through her, she would not respond easily when her assistance was needed. Instead of referring the Technical problems to her engineering team, she would prefer not to reply your questions. She frustrates your interest in their products. She is not encouraging as a company representative. I love the machine, I bought 3 for the first time and I love it. I have installed the three and they are working fine But I cannot add additional more remote controls to the two originally programmed by the company. I ordered more remote controls that came with the machines

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